Privacy Policy

We want to make sure that you always have the best time with Dot To Dot Festival, and get all the exciting updates that you want from us ahead of and after our awesome party. In order to keep you in the loop with everything we’re doing, from line-up announcements to set time releases, Early Bird tickets to FAQs, plus the hottest new artist recommendations that we think you’ll love, we keep some information about you in a few different ways…

In this Privacy Policy we’ll explain the type of information we collect about you and how we’ll use it to enhance your #d2dfest experience, as well as your experience with other divisions of Daybrook House Promotions Limited (referred to as ‘DHP Family’, ‘Dot To Dot’ ‘D2D’, ‘we’, ‘our’ or ‘us’ from here on out!).

Just in case you’re not aware, DHP Family’s divisions are:

Now that that’s all cleared up, let’s delve into the details of your data… If you are unsure about anything in this policy or would like any further information from us, please get in touch with us at: DPO@dhpfamily.com. Okay, ready? Let’s go!

HOW WE COLLECT YOUR INFORMATION:

Please note that if you joined our mailing list by booking a ticket through alt.tickets, for any DHP Family promoted event, or for one of our venues before 25 May 2018, we have a legitimate interest in continuing to send you marketing emails. We have conducted a legitimate interest assessment for this data. You’re able to opt out of these emails at any time by clicking the link on any of our emails or by contacting our data protection officer at DPO@dhpfamily.com.

WHAT WE COLLECT AND WHY:

We want to make sure you get all the exciting updates from us that you might be interested in for as long as you are interested, so we’ll hold on to your personal information and contact details for 8 years after your last interaction with us. That interaction could be by booking a ticket, signing up to our mailing list or sending us an email. As for your IP address and device type, you can clear your Cookies at any point, and there is information on how to do that over on our Cookies policy.

Your Rights:

You have loads of rights when it comes to your data, we’ve pulled them all together for you below…

If receiving the latest news and updates from Dot To Dot via our marketing emails doesn’t sound like your cup of tea, you can opt out at any time by clicking the ‘Unsubscribe’ button at the bottom of any of the emails we send you, or by getting in touch with us directly via email or “snail mail” with your details. Our contact details are listed below and on our Contact Us page. Please be aware that getting you unsubscribed can take up to one month from when we receive your message.

If you want to say “goodbye” to us forever, we’ll obviously miss you immensely but, of course, will respect your decision. We can delete all the data we hold on you and sever all ties, just get in touch with us to let us know and please include your name, address, and/or email address when you contact us.

Please note, that when required to do so by law, we may also have to share your information with government agencies or other bodies.

CONTACT US:

If you have any questions related to this privacy policy, your rights or if you need information on your data, please get in touch via post using the addresses below, via telephone using the numbers below or via email on DPO@dhpfamily.com.

You can get our full contact details on our Contact Page.

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